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Why we ask for a deposit...

You will appreciate that each year we work with hundreds of individuals and building companies of all sizes throughout the UK.  We cannot run credit checks on all of our potential customers and even if we did it wouldn’t tell us much about their current finances.  

The deposit does two things: it clarifies exactly who is going to be responsible for payment and it covers the cost of the materials we are bringing to your site.  As for trusting us, as British Board of Agrément certificate holders you are entitled to refer our conduct or products to them at any time.  Jeopardising our certification would cost us hundreds of thousands of ££ annually.  

It has never happened nor will it ever.


You may be used to contractors or sub-contractors doing work for you without any payment but then you and they probably have a long trading experience, as we also have with our regular customers.  Asking for one third and then completing works that cannot be removed is a fair compromise for all concerned.  Have a look through this website and you’ll see the huge range of work we do throughout the country.  Trading sensibly has kept us in business for over 30 years, which is important to you and/or your customers for future service.

If you wish an installation date, we will endeavour to be as accurate as possible given that we are weather dependent.

Working together